Privacy Policy

Privacy Policy

Effective Date: July 2, 2023

This Privacy Policy describes how TalesandReads Store (“we,” “us,” or “our”) collects, uses, shares, and protects the personal information of users (“you” or “your”) who visit and interact with our website (the “Website”). We are committed to protecting your privacy and ensuring the security of your personal data. By accessing or using our Website, you consent to the collection and processing of your personal information as described in this Privacy Policy.

  1. Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you create an account, make a purchase, subscribe to our newsletter, or contact us. This information may include your name, email address, mailing address, and payment details.

1.2 Usage Data: We may collect non-personal information about how you interact with our Website, such as your IP address, browser type, device information, pages visited, and referring/exit pages. We use this information to analyze trends, administer the Website, and improve our services.

1.3 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience and personalize content. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookies Policy.

  1. Use of Information

2.1 Data Usage: We may use the personal information we collect to:

  • Process and fulfill your orders, including payment processing and delivery of products.
  • Provide customer support and respond to your inquiries.
  • Send you important updates, newsletters, and promotional offers related to our products and services.
  • Personalize your experience on our Website and recommend relevant products.
  • Improve our Website, products, and services through data analysis and research.

2.2 Legal Basis: We collect and process your personal information based on the following legal grounds:

  • Performance of a contract: To fulfill our contractual obligations when you make a purchase.
  • Legitimate interests: To provide a seamless browsing experience, improve our services, and send you relevant communications.
  • Consent: For certain activities where we seek your explicit consent, such as sending marketing communications.
  1. Data Sharing

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing our services. These service providers may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Legal Compliance: We may share your personal information if required by law or to protect our rights, property, or safety, as well as the rights, property, or safety of others.

  1. Data Security

4.1 Security Measures: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights

5.1 Access and Correction: You have the right to access and update your personal information held by us. You can review and edit your account information by logging into your account on our Website. If you need assistance, please contact us using the information provided in Section 7.

5.2 Opt-Out: You can unsubscribe from our marketing communications at any time by following the instructions provided in the emails we send you or by contacting us directly.

5.3 Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Children’s Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Address: 112, Isanova Street, Bishkek, Kyrgyzstan

We will respond to your inquiries in a timely manner.

  1. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Website. Please review this Privacy Policy periodically for any updates.

By using our Website, you acknowledge and agree to the terms of this Privacy Policy.

Last Updated: July 2, 2023